Shipping policy

Shipping policy

Thank you for shopping with Love Your Neighbor Cafe! We are committed to delivering fresh, high-quality coffee right to your doorstep.

Order Processing

All of our coffee is freshly roasted to order. Because of this, please allow 3-5 business days for your order to be processed, roasted, packaged, and prepared for shipment. Orders are not processed or shipped on weekends or holidays.

Shipping Times

United States

  • Processing Time: 3-5 business days
  • Estimated Delivery Time: 3-7 business days after shipment
  • Total Estimated Delivery Time: 6-12 business days

International Orders

  • At this time, Love Your Neighbor Cafe ships only within the United States.

    We are not currently offering international shipping through our website. However, if you are located outside the United States and are interested in placing an order, please contact us. While international shipping is not currently available through our website, we may be able to accommodate certain requests on a case-by-case basis.

    We appreciate your interest and look forward to expanding our shipping options in the future.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We offer free shipping on all Orders in USA

Free shipping promotions, if available, will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

If your order arrives damaged or you believe your package has been lost, please contact us within 7 days of the expected delivery date at:

Email: loveyourneighborcafe@outlook.com

Please include:

  • Your order number
  • A description of the issue
  • Photos of any damaged items (if applicable)